Who is responsible for privacy compliance at y200e, and how do I file a complaint?

Our Data Protection Officer oversees all privacy matters. If you believe we have mishandled your data, write to privacy@y200e.com with full details. If you are not satisfied with our response, you may escalate your complaint to the relevant Indian regulatory authority.

Reference

How y200e Handles Your Personal Data

Q: How can I request a copy of the data y200e holds about me?

Email privacy@y200e.com with your registered account details and the subject line 'Data Access Request'. We will verify your identity and send you a structured summary of the personal data we hold within 30 calendar days of confirming your request.

At y200e, we take the privacy of your account data seriously — from the moment you open an account to every transaction you make via UPI, Paytm or…

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What This Policy Covers and Where It Applies

y200e Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This privacy policy applies to all personal data processed through y200e accounts accessible where local law permits. We collect information such as your name, contact details, payment identifiers (including UPI handles, Paytm-linked numbers and PhonePe references) and account activity logs. This data is collected solely to

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operate your account, process withdrawals and deposits, verify your identity in line with applicable Indian regulations, and improve the services we deliver to you. We do not sell your personal data to third parties. Data shared with payment processors — such as UPI networks, Paytm or
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PhonePe gateways — is limited strictly to what those processors require to complete your transaction. Where regulations in your state or territory impose additional requirements, those requirements prevail. Access to and eligibility for our services depends on local law and is available where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Privacy Request Email Send your data access, correction or deletion request directly to our privacy team at [email protected]. We aim to acknowledge all requests within 48 hours and resolve them within 30 days.

Live Support Chat Our support agents are available around the clock via the live chat widget on y200e.com. Raise a privacy concern directly in the chat and we will escalate it to the relevant team the same day.

Written Correspondence For formal data requests or complaints under applicable Indian data protection regulations, you may write to the y200e Data Protection Officer whose postal address is listed in the contact section of this site.

DATA HANDLING PRACTICES

Six Ways We Protect and Manage Your Information

We handle your personal data with specific, documented controls — not vague commitments. Below is a concrete breakdown of the practices in place across your y200e account, from the cookies on your…

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand which pages load slowly or cause drop-off. You can manage cookie preferences from the settings menu in your account at any time without losing your session.

Account Security Controls

Your password is stored as a salted cryptographic hash — we cannot read it, only verify it. Two-factor authentication is available on your account and we recommend enabling it, particularly if you deposit frequently via UPI or Paytm.

Data Retention Schedule

Active account data is retained for as long as your account remains open. If you request account closure, transaction records required by applicable Indian financial regulations are retained for the legally mandated period, after which they are permanently deleted.

Payment Data Handling

We do not store your full UPI handle, Paytm wallet credentials or PhonePe PIN on our servers. Payment data passes through tokenised channels managed by the respective payment gateways, and only a transaction reference is kept on our side.

Third-Party Data Sharing

We share data with third parties only when legally required, when you have given explicit consent, or when it is strictly necessary to fulfil a service — such as passing your withdrawal reference to your UPI provider to complete a payout.

Requesting Changes to Your Data

You have the right to access, correct or request deletion of personal data we hold about you. Submit a request via the [email protected] email or through live chat and our team will act within the timelines stated in applicable Indian data regulations.

Frequently Asked Questions About Our Privacy Policy

If something in this policy is unclear, the answers below address the questions we receive most often from account holders in India. For anything not covered here, contact our privacy team directly.

We collect your name, email address, phone number and the payment identifiers you use — such as your UPI handle or Paytm-linked mobile number. We also log device type, IP address and session timestamps to protect your account from unauthorised access.

Data is only transferred outside India when required by a service provider essential to our platform — such as cloud hosting. Any such transfer is governed by data processing agreements that require the recipient to apply protections equivalent to applicable Indian standards.

Email [email protected] with your registered account details and the subject line 'Data Access Request'. We will verify your identity and send you a structured summary of the personal data we hold within 30 calendar days of confirming your request.

Yes. You can request deletion of your personal data by contacting our privacy team. Certain transaction records must be retained for the period required by Indian financial regulations, but all other personal data will be removed once your account is confirmed closed.

We use strictly necessary cookies to keep your session active and optional analytics cookies to improve page performance. You can disable optional cookies via the cookie preference panel in your account settings without affecting your ability to deposit via Paytm or PhonePe.

If you close your account, we retain only the transaction records required by applicable Indian regulations for the legally specified period. All other profile data — including contact details and session logs — is deleted within 90 days of account closure.

Our Data Protection Officer oversees all privacy matters. If you believe we have mishandled your data, write to [email protected] with full details. If you are not satisfied with our response, you may escalate your complaint to the relevant Indian regulatory authority.

How y200e Handles Your Personal Data

How to Contact Us About Your Data

Six Ways We Protect and Manage Your Information

Cookies and Tracking

Account Security Controls

Data Retention Schedule

Payment Data Handling

Third-Party Data Sharing

Requesting Changes to Your Data

Frequently Asked Questions About Our Privacy Policy

01 What personal data does y200e collect when I open an account?

02 Does y200e share my data with third parties outside India?

03 How can I request a copy of the data y200e holds about me?

04 Can I ask y200e to delete my personal data?

05 How does y200e use cookies, and can I turn them off?

06 How long does y200e keep my account data after I stop using the service?

07 Who is responsible for privacy compliance at y200e, and how do I file a complaint?

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